Customer Experience Evolution
Event Info
Thu 20 Mar, 2014 from 8:30am - 5:30pm
One Drummond Gate
London, UK
Cost: Please refer to website: wwww.customerexperienceconf.com
Description
Customer Experience is undergoing a significant shift. The conversation with customers is evolving in line with today’s rapidly transforming environment. It is therefore increasingly important to use all available channels, both new and old, to communicate with customers in the most appropriate way. This annual conference features 21 cross-industry speakers examining the key capabilities organisations must embrace to remain competitive.
