Re: UKNM: Re: UKNM Digest V1 #194

[Clay Shirky]

> 	UK users paying for help by way of monthly subscription model -

> not sure that sounds like a viable business model. 

> 	There is nothing like that in the States is there?


Not that I know of. Tech support is usually free and done very poorly,

as to do it well would double its cost. Thats one of the things I love

about the Freeserve model - it lets the market handle who needs the

help, and rewards businesses for building good help systems.


-clay 

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