Benn is an established strategic marketer who focuses on ROI delivered through better customer engagement and ethics. This is practiced through Neoco, the Social CRM agency that he co-founded, the WOMMA UK (that he also co-founded) association driving ethics and standards in Word of Mouth Marketing, and preached through various conference and client speaking events. All of this comes from over a decade of 'social' experience managing forums, working with bloggers and helping brands understand their customer markets - especially online.
Benn is happily married, has two young sons, supports Chelsea FC and enjoys way too many of life's pleasures at the expense of sleep and best advice from friends.
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