social media

Social media is the bread and butter of customer relations management and there's no doubt that for companies, employees who communicate well online hold a certain cache.

Any personal blog or website you have could be owned by the boss and the trouble lies where personal and work collide and whether blogging takes place in the office or at home.

If your blog mentions company-related news, who owns the rights to it, will be difficult to ascertain. In theory, working for a prominent organisation and mentioning their developements within your personal site is treading on terra-infirma. Should the site become successful, things get even more complicated. Once revenue is involved who gets a share of the profits?

If the latest figures from Forum One Networks' Online Community & Social Media Compensation Survey are to be believed, it's not good news ladies. 

The company's 2009 survey found that the gender pay gap is widening in social media at least. Male respondents to the survey made just over $86,644 (£52,249) while female respondents, in comparison, averaged just $75,624 (£45,702) a difference of almost $9,000. According to the survey women make 87% of what a man in a similar role brings home every month.

This time last year Forum One's 2008 study found that 55% of community managers were women. In 2009 this figure fell to 52%. Even with a slight dip in the number of women in social media's top jobs they still out number men in the sector; something which makes the pay difference strange.

The BIMA Awards 2009 have rolled around again, with the presentations taking place on 19th Nov.

The awards celebrate the innovative work of UK digital companies and this year has seen a record number of agencies applying.

The Shortlist has just been announced showcasing some of the UK's brightest digital talent and, the good news, there are still a few precious tickets left.

Categories range from display and interactive advertising, online games, mobile to social media and word of mouth marketing. Those companies lucky enough to be shortlisted are some of the best the UK digital sector has to offer and with the BBC iPlayer in the best website section, T-Mobile's "Life is for Living" in the viral seeding category and the MINI Convertible launch up for an e-mail marketing award they are some of the most memorable campaigns from the last year too.

UPDATED: Hot off the back of the success of their inaugural event in May this year, Media140 are hosting their latest one day conference investigating the effects that Twitter and real-time social media are having on advertisers, marketers and brands.

Win FREE tickets for Media140’s next groundbreaking event, when real-time web meets consumer engagement on 26 October, RIBA London.

After video clips of a store employee running riot in corriders, staff rooms and damaging stock were posted on YouTube the ASDA fought back with some damage limitation, social media style.

Clips showed My Ayub, employee of the ASDA Fulwood store, licking and stamping on a raw chicken and putting it back on the shelf for customers to buy, he set off fire alarms and cut other employees clothes.

In retaliation employees from ASDA Fulwood branch posted their responses to his YouTube carnage online. The staff members featured in the comeback video look genuinely upset and called for, 

"the person involved to get what's coming to them."