CRM

A seminar designed for professionals working in Not For Profit organisations. Understand your social media audience better using CRM technology

Social CRM 2013 is a two day event that explores the latest strategies, best practice and case studies for building stronger relationships with your customers through social media. We are joined by a team of experts and brands to explore new opportunities for marketing, communications and customer service.

SCRM13 is a compelling two-day conference and workshop that highlights the latest thinking and practice in social customer engagement. This year we’re exploring how brands are moving beyond mere engagement, towards sustaining genuine customer relationships.

Dynmark is launching a fully integrated mobile/data/CRM service so companies can link mobile marketing activity - SMS, app down load, URL click through - to CRM systems so they get a complete picture of customer behaviour and a much stronger measure of mobile marketing effectiveness

Find out how to: Convert leads into sales Improve your customer retention rate Measure your service delivery Improve staff performance Increase your profitability

This Lead Forensics webcast will show you how to track your target audience's journey on your website from end to end, whether you're emailed them, they've received a direct mail campaign or you're doing a telemarketing campaign.

The right IP look-up technology can generate a higher ROI from your online marketing by helping you identify the visitors to your website. Find out how with this WOW Analytics webcast.

Confused about social CRM? This webcast from Sage will show you the methods, tools and best practice needed to implement an effective social CRM strategy - one with ROI you can prove.

Next generation citizen engagement. A conference focusing on government service provision in the digital age.

On The Edge is the one-day conference & networking event for marketing, communications and creative professionals hosting marketing’s leading speakers in an event designed to push the boundaries

The Social Customer 2012 is London’s leading social customer engagement and marketing conference.