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Subject: RE: UKNM: Iceland, schmiceland
From: Nik Finan
Date: Mon, 1 Nov 1999 13:35:33 GMT

I think Tesco Direct rocks, my order turned up 15 mins after the start of
the two hour slot and was brought up to the flat door, far better than doing
it myself. Although I did realise how much I buy, on recognition rather than
the names and weights, so I now half half size tins of beans!

-----Original Message-----
From: Honcho [honchoatboobnight [dot] co [dot] uk (mailto:honchoatboobnight [dot] co [dot] uk)]
Sent: Friday, October 29, 1999 3:11 PM
To: uk-netmarketingatchinwag [dot] com
Subject: Re: UKNM: Iceland, schmiceland


My Tesco order arrived exactly halfway in the delivery window. He even
carried it into my kitchen.
I spent less than normal as I didn't impulse buy (7 kilos of pistachios).
My only complaint is that he didn't cook my dinner.

Geoff Inns
Business Development Manager
Guardian Unlimited

-----Original Message-----
From: Jo Chipchase <joatcan-u-hack-it [dot] com>
To: uk-netmarketingatchinwag [dot] com <uk-netmarketingatchinwag [dot] com>
Date: 29 October 1999 14:52
Subject: Re: UKNM: Iceland, schmiceland


>My downstairs neighbour (Basement Bob) signed up for Tesco Direct, and
>tells me that his food order took three days to arrive, because they don't
>have sufficient drivers.
>
>I tried to register and couldn't specify a flat number, because Tesco
>bought their address database from the Royal Mail, which doesn't recognise
>our premises as separate flats. Well... that's not very helpful, is it !
>
>However, Bob said that the quality of the order was excellent when it did
>arrive.
>
>Jo.
>
>Lee Rickler wrote:
>>Okay ... heres a good one ....
>>
>>I ordered over 60pounds worth of food via iceland.co.uk to be delivered
>>tonight.
>>
>>The order went through with no problems.
>>
>>I just got a call from iceland saying that they cannot deliver at my
>>chosen time because they haven't got a van driver!! D'oh!!
>>Anyway ... i mentioned, in my usual calm manner, that the contract states
>>that they HAVE to deliver at the specified time. I was then told that they
>>will have to deliver my frozen food by cab! And this is not from my local
>>store, some 5 mins walk door to door, but from another store 5 miles away.
>>
>>So .... my query is this.
>>Am I right to demand delivery at the previously arranged time?
>>Are they allowed to deliver by cab even though it says on their site about
>>delivering in a chilled van?
>>Am i gonna get trucks load of free food from iceland when I complain?
>>
>>Have a nice dinner y'all,
>>
>>Lee
>
>_____________________________________
>CAN-U-HACK-IT
>Internet & Publicity Services
>http://www.can-u-hack-it.com


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