Re: UKNM: Banks

[Ray Taylor]

Advice on banks?


Yeah, don't join Smile as they are in the habit of passing your home

telephone number on to market research companies without permission.


I am in the process of trying out online banking just for my own personal

info. Haven't quite worked out how to get into my Smile account yet. Maybe

I'm stupid.


Egg looks okay so far. I also signed up for First E but haven't yet sent in

the hardcopy applications. Might do now, as they are offering to give you

�20 for setting up before Aug 4.


Tried First Direct when it was in beta and it was just too slow to be any

use. They tell me it has improved so will try it when I get around to it.

First Direct telephone banking is wonderful compared with anything on the

High Street. But will it translate?


When I told my previous bank that I had switched they said, "yeah but we do

telephone banking too." By which they probably meant that half a dozen of

their barely adolescent counter clerks had been shifted from behind the

bullet-proof glass and stuck in the back room in front of half a dozen

phones. Which is about what you can expect from most UK banks when they "go

online."


A couple of years ago I enquired about setting up an account with an online

bank in the US. Not surprisingly I couldn't, which is a shame because I

can't believe the UK banks will ever do online banking as well as the

Cousins.


Ray Taylor



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