Re: UKNM: Re: Amazon.com

[Cait Hurley]

Completely with Stef on this one. what people may not realise (given that

all techies are a world unto themselves, right? and you don't actually

communicate with them, do you, you just let them build your lovely money

making idea that you had) is that the people with the most usability

expertise in their agencies or companies are in fact the techies, given

that usability engineering for software plays a big part in CS degrees.


But of course, designers/producers who have come from usually completely

flat media backgrounds, and have absolutely no usability training just, you

know *know*, don't they? 


Hence: Boo. Hence: redesign. 


And by the way, *I'm* a producer so I (potentially) include myself in the

criticism.


At 12:23 19/02/00 +0000, you wrote:

 >Stewart Dean wrote:

 > > 

 > > Two words - customer experience.

 > > 

 > > Nearly all techies don't get it or don't understand why it's important.

 >

 >I object to that. not that it's not true, but I haven't seen a greater

 >degree of cluefulness in the other departments either. especially not

 >marketing. 

 >

 >stefan

 >

 >-- 

 >/** Stefan Magdalinski, computin  

 >     info: http://www.isness.org/house/boat/sig.txt **/

________________________________________________________________________

Cait Hurley | mb: +44 0771 8516943 | wk: +44 01442 882648 | icq: 1257510 



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