Re: UKNM: Re: Amazon.com

[Stefan Magdalinski]

 >  >  >

 >  >  > Where do we draw the compromise line between assuming Internet users

 >  >are

 >  >  > getting more experienced and accepting that they need simpler and

 >  >  > simpler interfaces as more newbies come online?

 >  >  >


This thinking is exactly boo's problem. You don't.


I've been using the web since '94. I've probably spent an average of 10

hours a day online since then, sadster that I am. But I need simpler and

simpler interfaces with each passing day, because my patience with

obfuscated ones gets shorter and shorter. 



Nobody proposes making tin-openers harder to use ('more interesting')

for

people who open lots of tins. quite the opposite in fact.



look at the design of Nike town on oxford street. loads of money spent

on interactive stuff, little areas for kids to play football, bizarre

lifts for shoes, video screens, blah, blah, blah. But they didn't make

the experience interactive by making people put on a pair of concrete

shoes when they walk in the door, or by hiding the cashtills in a locked

basement. It's still totally trivial to go up to a member of staff and

give them money.


-- 

/** Stefan Magdalinski, computin  

     info: http://www.isness.org/house/boat/sig.txt **/



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