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Subject: Re: FLASH: Flash crashing Mac
From: John Dowdell
Date: Thu, 4 May 2000 05:51:50 +0100

Others can't tell why that box crashes, just from the symptom presentation
itself, sorry.

I assume we're in agreement that most people can use Flash on the Mac as
they expect? If so, then that lets us focus cleanly on the difference
there.

Whenever we in tech support find a configuration detail that can reliably
cause problems, we log it in the technotes... searching on "crash" will
bring up a list of known situations. Most of these don't seem applicable...
probably the likeliest one is a virus on the box, although that's rarer
these days.

Each purchase includes one-on-one support so someone can ask you about your
system, if that's easier.

jd





John Dowdell, Macromedia Tech Support, San Francisco CA US
Search technotes: http://www.macromedia.com/support/search/
Offlist email risks capture by the spam filters. I may not see your
email if it's not on the list. Private one-on-one email options are
available via Priority Access: http://www.macromedia.com/support/



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