RE: FLASH: OT:Macromedia upgrades . . for Troy

[Daniel Votino]

Troy thank you for your checking on this.

I apologize immensely.  It appears to be

a netscape issue.  When downloaded and

installed (vers 4.72) with shock support,

it seems to come packed with a Flash 3

player.  It doesn't seem to like updates

to Version 4 even if the class file is

deleted first, as it continues to be

a flash 3 player no matter what. The only

way around it was to delete and reinstall

without shock/flah support and then update

it through Macromedia.  I feel sorry for

netscape users as they wont be able to

enjoy a Flash 4 site unless they are

somewhat savvy enough to figure out there

is a problem or how to fix it.  =(  even

if they download the latest version.

wouldnt this be a major concern to

macromedia being how prepackaged browsers

is so important to developers?  thanks

again for your attention to this earlier.

I apologize for any alarm.


~daniel



-----Original Message-----

From: Troy Evans [

kiwimacromedia [dot] com (mailto:kiwimacromedia [dot] com)

]

Sent: Friday, April 07, 2000 2:08 PM

To:

flasherchinwag [dot] com

Subject: RE: FLASH: OT:Macromedia upgrades



Hi Daniel


Since this instance was reported yesterday we have checked our download

center to make sure we are indeed delivering the correct

versions of the player.  And this is what I can confirm


Mac 68k, Version 3.0r8

Mac PPC, Version 4.0r27

Windows 3.1, Version 3.0r10

Windows 95/98/NT/2000, Netscape Plug-in compatible browsers, Version

4.0r28

Windows 95/98/NT/2000, ActiveX control for MSIE, Version 4.0r28

(4,0,28,0)

  -- served by English, French, German and Japanese triggerpages

Solaris, Version 4.0r12

IRIX, Version 4.0r12

Linux, Version 4.0r12


And this is for the below link

http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=S

hockwaveFlash


Have you installed any other installers prior to this?

Netscape smart update?

Have you tried downloading the Netscape 4.7.2 fresh and trying to

replicate the below?

Any more detailed information would be greatly appreciated :-)


Regards

Troy Evans

Flash Player Product Marketing Manager


-----Original Message-----

From:

ownerchinwag [dot] com

 [

ownerchinwag [dot] com]On">mailto:ownerchinwag [dot] com]On

 Behalf Of Daniel

Votino

Sent: Friday, April 07, 2000 1:48 PM

To:

'flasherchinwag [dot] com

'

Subject: RE: FLASH: OT:Macromedia upgrades



sorry jd . . the problem is in netscape 4.72

if you install it with shockwave support from the first install . .

it is a version 3 and will not change from version 3 if you install a

newer version as i did many times.  i had to take it off my sytem

completely and then reinstall  . . with the shockwave support box

unchecked and then do an install of the flash player from macromedias

site.  not a macromedia problem . . but it would be nive if the latest

versions of netscape came packaged with the latest versions of flash

player.  =(


~d


-----Original Message-----

From:

jdowdellmacromedia [dot] com

 [

jdowdellmacromedia [dot] com (mailto:jdowdellmacromedia [dot] com)

]

Sent: Friday, April 07, 2000 1:31 PM

To:

flasherchinwag [dot] com

Subject: RE: FLASH: OT:Macromedia upgrades



At 5:04 PM 4/6/0, Daniel Votino wrote:

>John, since you are here, may I ask you to address the thread named . .

>"WHAT IN THE LIVIN BEGEES!?  Netscape 4.72 downloading a FLash3 Plugin

>from Macromedia??"


Sorry, I can't imagine a plausible way you might be perceiving an older

player distribution either.


I'm not denying what you're seeing... just saying I can't create a

plausible path to get there from the mere symptom presentation, sorry.


jd







John Dowdell, Macromedia Tech Support, San Francisco CA US

Search technotes: http://www.macromedia.com/support/search/

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