FLASH: Clients not paying for jobs

[GDavies]

Good advice patrick, I may amend our contracts to add the 25% due at design

sign off.


Just to add a short note so other people can learn how important this is.


We had a client forming a startup, and being a new company ourselves with no

portfolio to speak of we worked with the client and had him give us 25% up

front.  We delivered, but designed based on what he asked for.  We hated the

design, we hated the color scheme, we thought the site looked crap, but its

what the client wanted so we did it.  When released everyone hated it and he

said, I want a new site, then promptly disapeared and never paid the other

75% he owed us... $4000, which is a lot of money to us doing this on a part

time basis!


Cheers

Grant.



> Date: 31 Mar 2000 09:42:54 -0500

>

From: patrickfbestweb [dot] net

> Subject: RE: FLASH: Dilemma

> 

> Say, very politely, "I'm sorry you feel that way, but my 

> terms are very reasonable.  Have a 

> nice day", and walk.  A friend of mine just got screwed by GE 

> Capital (you might have heard 

> of them) on a very similar project.  All through development 

> it was "Looks great!  Fantastic 

> job!".... the day of the presentation it was "It went great!  

> No hitches!  Everybody loved it!"... 

> when it came time to collect it was "The presentation was 

> flawed, nothing worked, we were 

> very disappointed, we don't pay for sub-standard deliverables".  

> Soooo......... My contract stipulates 50% of estimate upon 

> contract signing, 25% of estimate 

> upon design sign-off, and 25% plus any overruns (documented 

> and signed-off changes 

> approved by client) and expenses upon delivery.  I've had one 

> or two balks, and learned 

> later that the people they DID hire got screwed.  So I'm very 

> comfortable with my terms.

> 

> Patrick

> 


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