What do online, offline and multichannel retailers need to know about
the consumer internet habits in? Is there such as thing as “E-commerce 2.0”?
We feel that Online Retail User Experience Benchmarks 2006 is
another groundbreaking study that e-tailers around the world should
read and digest, before making the necessary changes to improve their
websites. The result should be increased conversion rates and happier repeat customers.
So what’s included in this 82-page report?