Re: UKNM: Iceland, schmiceland

[Honcho]

My Tesco order arrived exactly halfway in the delivery window.  He even

carried it into my kitchen.

I spent less than normal as I didn't impulse buy (7 kilos of pistachios).

My only complaint is that he didn't cook my dinner.


Geoff Inns

Business Development Manager

Guardian Unlimited


-----Original Message-----

From: Jo Chipchase <

jocan-u-hack-it [dot] com

>

To:

uk-netmarketingchinwag [dot] com

 <

uk-netmarketingchinwag [dot] com

>

Date: 29 October 1999 14:52

Subject: Re: UKNM: Iceland, schmiceland



>My downstairs neighbour (Basement Bob) signed up for Tesco Direct, and

>tells me that his food order took three days to arrive, because they don't

>have sufficient drivers.

>

>I tried to register and couldn't specify a flat number, because Tesco

>bought their address database from the Royal Mail, which doesn't recognise

>our premises as separate flats.  Well... that's not very helpful, is it !

>

>However, Bob said that the quality of the order was excellent when it did

>arrive.

>

>Jo.

>

>Lee Rickler wrote:

>>Okay ... heres a good one ....

>>

>>I ordered over 60pounds worth of food via iceland.co.uk to be delivered

>>tonight.

>>

>>The order went through with no problems.

>>

>>I just got a call from iceland saying that they cannot deliver at my

>>chosen time because they haven't got a van driver!! D'oh!!

>>Anyway ... i mentioned, in my usual calm manner, that the contract states

>>that they HAVE to deliver at the specified time. I was then told that they

>>will have to deliver my frozen food by cab! And this is not from my local

>>store, some 5 mins walk door to door, but from another store 5 miles away.

>>

>>So .... my query is this.

>>Am I right to demand delivery at the previously arranged time?

>>Are they allowed to deliver by cab even though it says on their site about

>>delivering in a chilled van?

>>Am i gonna get trucks load of free food from iceland when I complain?

>>

>>Have a nice dinner y'all,

>>

>>Lee

>

>_____________________________________

>CAN-U-HACK-IT

>Internet & Publicity Services

>http://www.can-u-hack-it.com



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