RE: FLASH: RE: FLash file tends to crash browser on a some PC's r unning Wind ows NT

[Campbell, Clyde]

Hi Jason,


No, I am viewing through http://etc... and it is on a server, right here at

my work, it is for the Intranet- hence file size not being a problem !


;-)


> -----Original Message-----

>

From: Jason Brown [SMTP:jason [dot] brownpres [dot] co [dot] uk]

> Sent:	Tuesday, October 19, 1999 10:52 AM

>

To: 'flasherchinwag [dot] com'

> Subject:	RE: FLASH: RE: FLash file tends to crash browser on a some

> PC's r unning Wind ows NT

> 

> so you're not viewing it via http:// then? you're using file:/// yeah? get

> a

> personal web server similar to where it's going to be hosted and try it

> that

> way. I've had this problem a few times, but not actually on the server

> 

> -----Original Message-----

>

From: Campbell, Clyde [ClydeCnorwich [dot] co [dot] za (mailto:ClydeCnorwich [dot] co [dot] za)]

> Sent: 19 October 1999 09-45

>

To: 'flasherchinwag [dot] com'

> Subject: FLASH: RE: FLash file tends to crash browser on a some PC's

> running Wind ows NT

> 

> 

> 

> 

> Issue Description

> -----------------

> Summary:

> I have created a +- 400k swf file, which involves plenty of buttons that

> takes the user to  various scenes and movies within the swf file. There is

> no further connection to the server.

> The file runs fine on all Windows 95 PC's, without exception, using IE3, 4

> or 5.

> 

> Flash causes browser to crash in NT, I have tested the swf file on 7

> different PCs running  NT, and on 3 of them it works fine without

> freezing.

> On the other 4  NT computers, the user can  click on any button at least

> once before the browser hangs. When this happens Task Manager  informs the

> user that Internet Explorer is not responding. 

> 

> However, the CPU performance monitor says that Intenet Explorer is using

> between 98% and 99% of the CPU's  capacity! It seems to me that the system

> has cached the file in a place specifically for  Flash files, and has run

> out of space. 

> 

> This problem is browser independent, and still occurs when viewing the

> file

> on a 1.44 stiffy  disk. It is specifically an NT setting, as this only

> happens on a few NT machines. This problem also has nothing to do with

> Postscript fonts being used or not used!

> 

> 

> Steps to Reproduce:

> 1)click on html URL to view the .swf file (embedded in ther html using

> Flash

> 4's publish  settings)

> 2)allow browser to determine if flash 4 is installed in the browser (IE3 4

> or 5)

> 3)click randomly on any buttons in the swf file

> 

> What went wrong: 

> The browser froze, I have to go to Task Manager to end task for Internet

> Explorer.

> 

> Contact Information

> ------------------

> Name: Clyde Campbell

> Company: Services Configurations

>

E-Mail:clydecnorwich [dot] co [dot] za

> 

> 

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flasher is generously supported by...

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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"The Worlds largest Internet Audio & Video Event"

December 7 - 9, San Jose Convention Center, California


Reserve your space today at http://www.streamingmedia.com

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