RE: <NEWBIE> Having Problems with Beta Software

[Scott Barlow]

Hi,

 

I work in Tech Support for a financial software company, and when we have a problem like this, you usually need to reboot the computer, delete Flash3 beta (just to be safe from a faulty download), download the file again, and try rebooting the computer in "Safe Mode" before you install.

 

To get into safe mode, select Start, Shutdown, Restart the Computer, and when the screen turns black, after shutting down, a small "Starting Windows 95" in white letters will come up. When it does, and no later - hit F8. This will get you to a menu to get into safe mode (typically choice #3). Reinstall Flash3 when you get into safe mode.

 

Try that.

 

Scottb

-----Original Message-----
From: ownershocker [dot] com [mailto:ownershocker [dot] com]On Behalf Of DeAndre'
Sent: Thursday, May 07, 1998 5:32 PM
To: flashershocker [dot] com
Subject: <NEWBIE> Having Problems with Beta Software

I downloaded Macromedia Flash 3, and I installed it.. I can't get it to work.  When I try to open it, Windows gives the message: This program has performed an illegal operation and will be shut down.  Can anyone help me..

I have :
-64megs ram
-Windows'95 w/Internet Explorer
-Netscape version 4.05
-Pentium 200

and it still doesn't work?  Can anyone help me out?