RE: UKNM: e-commerce own goal -Reply

[John Enser]

We need to separate contract from regulation here.


Virgin was prosecuted by the US Department of Transportation - $20k

from memory - but that doesn't mean  the customers got the flights. 

Same may happen to Argos - could be prosecuted by Trading Standards

for misleading price information, but that doesn't mean they have to fulfil

the orders


John Enser

Olswang

www.olswang.co.uk


>

>> Robin Edwards <robinclockworx [dot] co [dot] uk> 8/September/1999

04:24pm >>>

On Wednesday, September 08, 1999 2:43 PM, Steve Johnston 

[SMTP:

Steve [dot] JohnstonEntranet [dot] co [dot] uk

] wrote:

> Apparently, according to someone who may not know for sure at all, the

> fact that everyone who tried to buy a Sony Nicam TV for ?3.00 will have

> known it was a mistake. Argos will be able to refuse to supply and

> defend the decision on these grounds.


I would be amazed if Argos did have to cough up the goods. How much of a 

get-out clause is the standard E&OE message (not sure if Argos had one on their 

site) and how does that conflict with the ASA's regs? I read that Argos had 

consulted with ASA before making their decision not to honour the

orders.


Mind you, Richard Branson got stung proper for advertising the wrong prices for 

flights on the web if I remember correctly.


Bad news does seem to be the current trend, what with Boo.com(ing soon) Virgin 

Megastore's site problems, Schwab's site breaking and Jungle.com's poor speed.


Maybe it's a slow news year ;o)


Robin 


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