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Subject: RE: UKNM: money / drain
From: Robin Edwards
Date: Thu, 2 Sep 1999 11:16:12 +0100

On Wednesday, September 01, 1999 4:34 PM, Edd Dumbill [SMTP:eddatusefulinc [dot] com] wrote:
> To my mind, there's a good reason why there aren't any FMCG sites of any
> use -- few users would ever want them.

Hmmm, the old "FMCG's should stick to sponsoring content" argument pops up for
it's six-monthly spot. A site we produced back in '98 for a well known drinks
brand was hugely successful in all areas - not only in terms of the number of
visitors, good PR, top awards etc (the client's own measures of success) but
also in the depth of the user sessions on the site. Visitors did truly express
a "relationship" with the brand (through emails and messages on the bulletin
board) and a staggering amount of loyalty. This is backed up by some sessions
of up to 4 hours, with people not just reading stuff and playing the games, but
feeding content back to us. Repeat visits to the site were also incredibly
high. What other media could give that level of brand exposure (and it wasn't a
subtle logo in the corner!!) for that length of time for that kind of money?

Whilst some people here may question the value/point/interest of FMCG branding
sites the facts can stack up very nicely for the FMCG companies. This is not
some blind ignorance on their part, where they have ignored all other avenues
(content sponsorship etc.) but *reality* - creating a
hugemonsterinteractivemultimediabandwidthfest can easily provide better
bang-per-buck than TV for the brand, and more fun and entertainment for the
user.

Anyone who says, "Yes but the sites are boring, the games are silly and who
cares how the product is made anyway" has presumably not had experience of
running such a site. There are literally millions of people on the web who
*are* interested and entertained by them. As with all things there are good
FMCG brand sites, and there are bad FMCG brand sites.

Robin

--
Robin Edwards
Clockworx Design Limited
T: +44 1543 252370 F: +44 1543 420761
E: robinatclockworx [dot] co [dot] uk W: http://www.clockworx.co.uk/
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Replies
  Re: UKNM: money / drain, Edd Dumbill
  RE: UKNM: money / drain, azeem azhar, lists
  Re: UKNM: money / drain, Steve Mynott

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