Brand & Customer Experience Design Workshop

Event Info

Fri 21 Apr, 2017 from 9:30am - 1:00pm
Tuition House
37 St George's Rd, Wimbledon
London, SW19 4EU, UK
Cost: £150 – £180

Description

This workshop teaches you the essentials of branding and how to plan, design and develop your digital brand using customer & user-centred design process to convert prospects into customers and build customer loyalty.

Key Learnings:

  • Learn the key elements of branding.
  • Understand what makes a successful brand.
  • The key elements of branded customer / user experience.
  • Learn how to design your digital branded customer experience using user-centred design process.
  • Learn how to use experience design tools such as customer profiles / personas, scenarios and customer / user journeys.